Woodlands Play Therapy

Privacy Policy

1. Introduction

Welcome to Woodlands Play Therapy (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This privacy policy describes how we collect, use, store, and protect your information when you visit our website woodlandsplaytherapy.ie

2. Who We Are

Woodlands Play Therapy is a professional play therapy practice located in Kildare, Ireland, providing therapeutic services to children and families. We are registered with Play Therapy Ireland and comply with all applicable Irish and EU data protection laws, including the General Data Protection Regulation (GDPR).

3. Information We Collect

3.1 Information You Provide to Us

Contact information (name, email address, phone number)

Messages sent through our contact forms

3.2 Information Automatically Collected

IP address

Browser type and version

Device information

Pages visited on our website

Time and date of visits

Cookies and similar tracking technologies

4. How We Use Your Information

We use your personal information for the following purposes:

To provide play therapy services

To schedule and manage appointments

To communicate about therapy sessions

To maintain clinical records

To comply with legal and professional obligations

To improve our website and services

To send relevant information about our services (with consent)

5. Legal Basis for Processing

Under GDPR, we process your personal information based on the following legal grounds:

Contract performance

Legal obligations

Legitimate interests

Consent (where applicable)

Special category data processing for health care purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest

Access controls and authentication

Regular security assessments

Staff training on data protection

Secure storage of physical records

7. Data Retention

We retain personal information only for as long as necessary to:

Provide requested services

Comply with legal obligations

Meet professional standards

Clinical records are retained in accordance with Irish healthcare regulations

8. Your Rights Under GDPR

You have the following rights:

Right to access your personal data

Right to rectification of inaccurate data

Right to erasure (‘right to be forgotten’)

Right to restrict processing

Right to data portability

Right to object to processing

Right to withdraw consent

Right to complain to the Data Protection Commission

9. Children’s Privacy

We collect information about children only with parental consent and in accordance with Irish law and professional guidelines. Parents/guardians have the right to:

Access their child’s information

Request modifications

Request deletion (subject to legal and professional requirements)

10. Cookies and Tracking

Our website uses cookies for:

Essential website functionality

Analytics (with consent)

Session management

You can control cookie preferences through your browser settings.

11. Third-Party Services

We may use third-party services for:

Website hosting

Email communication

All third-party providers are GDPR compliant and have appropriate data processing agreements in place.

12. International Data Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). Any transfers outside the EEA are protected by appropriate safeguards.

13. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be notified via:

Email (if we have your contact information)

Notice on our website

14. Contact Information

For any questions about this privacy policy or our privacy practices, please contact us at:

Woodlands Play Therapy
Downings North, Prosperous, Co.Kildare, W91 XD92
0851646942
woodlandsplaytherapy@gmail.com

15. Complaints

If you have concerns about how we handle your personal data, you can:

Contact us directly to resolve the issue

File a complaint with the Data Protection Commission: Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

16. Professional Registration

We maintain registration with Play Therapy Ireland and adhere to their codes of practice regarding data protection and confidentiality.